MORE EFFICIENT SUPPORT
MORE EFFICIENT SUPPORT

Service Cloud

 

Service Cloud enables you to provide better, faster, and more efficient customer support. Be even more successful, with more satisfied clients.

Faster ticket resolution

With the right tools, you'll be able to provide technical support with a way of quickly and efficiently addressing your needs, regardless of the size of your business.

More efficient support

Give your users the answers they need, whenever they need them, with a console that displays everything relevant to a case.

Personalized support

Thanks to the information you already have, personalize the service and anticipate the future needs of the user.

Support your clients any time and any place

Customize customer support, regardless of the channel you're using - by phone, email, social networks, apps, ...

What do the users say - how much has their business changed with the Sales Cloud?

Source: Salesforce Customer Success Metrics Survey conducted 2015 - 2017, among 7000+ randomly selected customers.
32 %

increase in customer satisfaction

31 %

faster case resolution

25 %

decrease in support costs

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