AS A SALESFORCE PARTNER, HOW CAN WE HELP YOU

 

As a company with many years of regional experience, but also as a Salesforce user and a Salesforce Silver Consulting Partner, we provide consulting, sales, implementation and support services for Salesforce solutions.

 
Each company has its own needs and challenges, which is why we will work together to find the best solution for improving your business processes. We will adapt Salesforce to your needs, to fully optimize your business and educate you on how to best use the implemented solutions.
 
 

WHAT WE DO TO MAKE YOUR CRM IMPLEMENTATION A SUCCESSFUL ONE

  • You talk and we will listen. There is nothing we enjoy doing more than getting to know successful people and finding out more about their business. We are here just to ask the right questions - What makes your business successful? Where are you heading? What are your goals?

  • Every business is unique, so there is no such thing as "one-size-fits-all" when it comes to a CRM solution. Based on the inputs you provide we will use our skills and knowledge to discover which solution fits your business, timelines and budget the best.

  • Now it is time for us to create. Step by step we transform your ideas to a live and working solution. We keep you informed on our progress, so you know where are we standing with your Salesforce implementation.

  • Your valuable data will be in the cloud, but we will not let it fall into wrong hands. This is why we will make sure that it is our number one priority to secure your data.

  • A great feature of Salesforce is that it is one of the most advanced solutions with tons of cool options and features. We will make sure that it doesn't become the worst feature, by empowering your power-users and other employees in a simple day-to-day use of Salesforce.

  • Now we are ready to launch this great new solution in your company. One by one, we are including all of your employees in the Salesforce family. Both your and our effort were not in vain and you have now officially became a customer-centric company!

  • Maybe you will open a new branch in Berlin or New York, maybe you want to introduce a great new service to your customers or you just need an extra of hands in maintaining your Salesforce. We are here to stay, so you can count on our support all the way, no matter where the journey takes you .

HOW OUR CLIENTS RATE US

Salesforce Customer Satisfaction (CSAT) measures a customer’s satisfaction rating with the service received during a Salesforce partner's project implementation

WHAT SOME OF OUR CLIENTS SAY ABOUT WORKING WITH US

The whole process of implementation was well prepared, executed and timely communicated. We are very satisfied with both technical support and communication process on this project. We can wholeheartedly recommend HSM informatika for their excellence in service provided and professional and friendly approach from their employees.
Mladenka Majerić

Mladenka Majerić

CEO, Red Noses clowndoctors

HSM Informatika team consists of professionals that are kind and easy to work with. They gave us many helpful tips to improve our sales activities. They produce fast solutions. Overall, this was a very easy and joyful experience.
Kristina Toth Đurić

Kristina Toth Đurić

Director, Added Value

Since the start of the implementation, we are every day becoming more aware of just how powerful this tool is and we already see its contribution to the future development of our business. HSM informatika nurtured an open and collaborative understanding of our needs and has led us to a perfectly suited model of use, with very professional support.
Darko Žvan

Darko Žvan

Sales Director, MICRO-LINK / AdriNet

The best way to successfully implement any business IT solution is to find a partner who understands the needs of modern businesses. Fortunately, we have found such a partner in the region. HSM informatika is truly an ambassador of Salesforce's quality and reputation.
Milan Davidović

Milan Davidović

Head of Customer Care, Guarantees and Development, Delta Motors

Contact us for consulting, licences, implementation and support services.