MORE EFFICIENT SUPPORT
Service Cloud
Service Cloud enables you to provide better, faster, and more efficient customer support. Be even more successful, with more satisfied clients.
Faster ticket resolution
With the right tools, you'll be able to provide technical support with a way of quickly and efficiently addressing your needs, regardless of the size of your business.
More efficient support
Give your users the answers they need, whenever they need them, with a console that displays everything relevant to a case.
Personalized support
Thanks to the information you already have, personalize the service and anticipate the future needs of the user.
Support your clients any time and any place
Customize customer support, regardless of the channel you're using - by phone, email, social networks, apps, ...
What do the users say - how much has their business changed with the Sales Cloud?
Source: Salesforce Customer Success Metrics Survey conducted 2015 - 2017, among 7000+ randomly selected customers.
32 %
increase in customer satisfaction
31 %
faster case resolution
25 %