increase in revenue
increase in agent productivity
increase in Marketing ROI
faster resolution time
You’ve probably heard often that good preparation is half the job. Why this rule also applies to CRM implementation projects, read in this post by Paula Stražičić, Senior Consultant, HSM informatika.
What is the key to keeping good business results in the forthcoming period, which will definitely be effected by the crisis, find out in a text by Jakov Urbanke, Business Solutions Director, HSM informatika.
How can global movements like Pledge 1% help companies align their social responsibility plans with their business values? How does a systematic approach to making donations help the company itself? Find the answers in the text written by Ana Šutić Renić, Head of Marketing Automation, HSM informatika.