increase in revenue
increase in agent productivity
increase in Marketing ROI
faster resolution time
How to enable a personalized customer experience at all times and why is that so important, read in this article by Nikola Zubalj, Consultant, HSM informatika.
Sending the right messages to the right customers is more important than ever. Find out why in this article by Nikola Zubalj, Consultant, HSM informatika.
Read why you can no longer ignore a good customer experience, in this blog post by Jelena Mihovec, Marketing Specialist, HSM informatika.