increase in revenue
increase in agent productivity
increase in Marketing ROI
faster resolution time
Technology can make work easier and companies more successful. Why do some companies still hesitate and what are the top excuses for this, read in a post by Slaven Stojanović, Head of Sales, HSM Informatika.
Why a satisfied client is important and what to do when a CRM implementation project "fails", read in this blog post by Jakov Urbanke, COO, HSM informatika.
What are the trends changing marketing in the fourth industrial revolution and how will they affect business overall, read in the article by Jelena Mihovec, Marketing Specialist, HSM informatika.