increase in revenue
increase in agent productivity
increase in Marketing ROI
faster resolution time
What are the trends changing marketing in the fourth industrial revolution and how will they affect business overall, read in the article by Jelena Mihovec, Marketing Specialist, HSM informatika.
The way we work is becoming more sophisticated and complex. How will this affect the future of sales, read in this post written by Slaven Stojanović, Head of Sales, HSM informatika.
How to enable a personalized customer experience at all times and why is that so important, read in this article by Nikola Zubalj, Consultant, HSM informatika.